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Last Updated: September 25, 2026

Welcome to AHA Finds. By using our website, placing an order, or purchasing products from AHA Finds, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About AHA Finds

AHA Finds is an online shopping and reselling platform offering products across different categories.

Some products may be sourced or fulfilled through third-party suppliers and delivery partners. Because of this, product availability, packaging, delivery time, and return conditions may vary depending on the product.

2. Website Use

When using the AHA Finds website, customers agree to:

• Provide accurate name, phone number, and delivery information.

• Use the website only for lawful purposes.

• Provide genuine information when placing an order.

• Not place fraudulent, misleading, or unauthorized orders.

• Not misuse, damage, or interfere with the website or its services.

• Not use another person's account or information without authorization.

3. Products & Pricing

We make reasonable efforts to provide accurate product information, including product images, descriptions, prices, colours, sizes, and specifications.

However, the actual product may have minor differences in colour, appearance, packaging, or design due to screen settings, product batches, or supplier changes.

Prices and promotional offers may change without prior notice. The price applicable at the time of placing an order will generally apply, subject to any obvious pricing or technical error.

4. Orders & Availability

Placing an order is a request to purchase the selected product.

AHA Finds may contact the customer to confirm order details, especially for Cash on Delivery (COD) orders.

Orders may be cancelled or declined when necessary due to:

• Product unavailability

• Incorrect customer information

• Pricing or listing errors

• Suspicious or fraudulent activity

• Supplier limitations

• Other reasonable operational reasons

All products are subject to availability.

5. Payments & Cash on Delivery

Where available, customers may choose from the payment methods displayed during checkout.

For Cash on Delivery, customers must provide accurate delivery information and be available to receive the order.

AHA Finds may contact customers to confirm COD orders before processing.

Repeated refusal or non-acceptance of COD orders may affect future COD availability.

Online payments may be processed through third-party payment service providers. AHA Finds does not directly store complete card or other sensitive payment credentials.

6. Shipping & Delivery

Delivery times shown on the website are estimated and may vary.

Delivery may be affected by:

• Supplier processing time

• Product availability

• Courier and logistics operations

• Weather conditions

• Public holidays

• Incorrect or incomplete address information

• Other circumstances beyond our reasonable control

Customers are responsible for providing a complete and correct delivery address and contact number.

Once an order is handed over to the delivery partner, delivery is subject to the logistics provider's process.

7. Returns, Replacements & Refunds

Returns, replacements, and refunds are subject to the AHA Finds Return & Refund Policy and the applicable product or supplier conditions.

Customers should check their order after delivery.

If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact AHA Finds within 4 days of delivery.

For certain requests, we may ask for:

• Order details

• Product photographs

• Unboxing or product videos

• Other information required to review the request

A return or refund request is subject to review and does not automatically guarantee approval.

8. Order Cancellation

Customers may request cancellation before the order is processed or shipped.

Once an order has been shipped, cancellation may not be possible.

If cancellation is no longer possible, the customer may need to follow the applicable return or refund procedure.

9. Third-Party Suppliers & Customer Responsibility

Some AHA Finds products may be sourced, packed, or fulfilled through third-party suppliers and service providers.

This may affect product packaging, availability, delivery time, courier service, or return procedures.

Customers are responsible for:

• Providing correct order and delivery information.

• Checking product details before placing an order.

• Being available to receive COD orders where applicable.

• Checking the product after delivery.

• Reporting eligible product issues within the applicable period.

AHA Finds will assist customers with eligible order-related issues according to the applicable policies.

10. Website Content, Changes & Contact

The AHA Finds website may contain logos, text, graphics, product images, designs, and other content.

Content owned by AHA Finds should not be copied, reproduced, or used commercially without permission.

AHA Finds may update these Terms & Conditions from time to time. Any updated version will be published on this page with a revised "Last Updated" date.

Contact AHA Finds

Email: [email protected]

Phone / WhatsApp: +91 7736688248

For questions regarding orders, products, shipping, returns, refunds, or these Terms & Conditions, please contact AHA Finds.

Last Updated: September 25, 2026

AHA Finds respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how we protect your information.

1. Information We Collect

When you use AHA Finds or place an order, we may collect information such as:

• Name

• Phone number

• Email address

• Billing and delivery address

• Order and purchase details

• Product and delivery information

• Information you provide when contacting customer support

Payment information may be processed through third-party payment service providers. AHA Finds does not intend to directly store complete card details.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Products viewed or searched

• Date and time of website visits

• Referring or exit pages

This information may help us understand how customers use our website and improve our services.

3. Cookies and Similar Technologies

AHA Finds may use cookies and similar technologies to help the website function properly, remember certain preferences, improve the shopping experience, and understand website usage.

Cookies may also be used by certain third-party services integrated with our website.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. How We Use Your Information

We may use the information we collect to:

• Process and manage your orders.

• Confirm orders and payments.

• Arrange shipping and delivery.

• Contact you regarding your order.

• Provide customer support.

• Process returns, replacements, and refunds.

• Improve our website, products, and services.

• Prevent fraudulent or unauthorized activities.

• Send promotional or marketing communications where applicable and permitted.

We use personal information only for purposes connected with providing and improving our services.

5. Sharing Your Information

AHA Finds may share necessary information with trusted third-party service providers when required to operate our business and fulfil your order.

These may include:

• Payment service providers for processing payments.

• Courier and logistics partners for delivering orders.

• Suppliers or fulfilment partners where required to process and fulfil an order.

• Website hosting, technology, analytics, or service providers.

• Government authorities or other parties where disclosure is required by applicable law.

We aim to share only the information reasonably necessary for the relevant service or purpose.

6. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account credentials and avoid sharing passwords or other confidential information with others.

7. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Complete orders and provide services.

• Maintain transaction and business records.

• Handle customer support, returns, refunds, or disputes.

• Meet applicable legal, accounting, or regulatory requirements.

• Protect our legitimate business interests.

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable requirements.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of certain information.

You may also contact us regarding questions about how your information is used or request assistance with your personal information.

Where you have provided consent for a particular use of personal information, you may contact us regarding withdrawal of that consent, subject to applicable law and any information that we may need to retain for legitimate or legal purposes.

9. Third-Party Services & External Links

Our website may use third-party services for payments, shipping, analytics, hosting, communication, or other business functions.

Third-party services may have their own privacy policies and terms. AHA Finds is not responsible for the privacy practices of third-party websites or services that are outside our control.

Our website may also contain links to external websites. We recommend reviewing the privacy policy of any external website you visit.

10. Changes & Contact Us

AHA Finds may update this Privacy Policy from time to time to reflect changes in our services, website, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

Last Updated: September 25, 2026

At AHA Finds, we want our customers to have a smooth shopping experience. Please read the following Return & Refund Policy before placing an order.

1. Return Policy

If you receive a damaged, defective, incorrect, or eligible product, please contact AHA Finds within 4 days of delivery.

Return requests will be reviewed based on the product condition and the applicable supplier or product return conditions.

The product should generally be unused and returned with its original packaging, tags, accessories, and other included items where applicable.

2. Return Conditions

A return may be accepted for:

• Damaged products received during delivery.

• Defective or non-functioning products.

• Incorrect products received.

• Missing items or components.

Customers may be asked to provide photographs, videos, order details, or other information to verify the issue.

Products that have been used, damaged by the customer, altered, washed, or returned after the applicable return period may not be eligible for return.

3. Refund Policy

Once an eligible return request is reviewed and approved, the refund will be processed according to the applicable payment method and order conditions.

For prepaid orders, approved refunds will generally be processed to the original payment method.

For Cash on Delivery orders, AHA Finds may request suitable bank or payment details to process an approved refund.

The time required for the refund to appear in the customer's account may depend on the payment provider or bank.

4. Important Information

Submitting a return or refund request does not automatically guarantee approval.

Certain products may have specific return conditions depending on the product or supplier.

If an order has already been shipped, cancellation may not be possible. In such cases, the customer may need to follow the applicable return procedure after delivery.

AHA Finds may update this policy when necessary. Any updated version will be published on this page with a revised "Last Updated" date.

Last Updated: September 25, 2026

At AHA Finds, we aim to deliver your orders safely and within the estimated delivery time shown on our website.

1. Delivery Time

Orders are generally delivered within 5–10 working days after order confirmation.

Delivery time may vary depending on the product, supplier processing time, courier service, customer location, weather conditions, and other circumstances beyond our control.

2. Order Processing

Orders are processed after confirmation.

For Cash on Delivery (COD) orders, AHA Finds may contact the customer to confirm the order before processing.

Processing time may vary depending on product availability and supplier requirements.

3. Shipping & Delivery

Orders may be shipped through third-party suppliers, courier companies, logistics providers, or fulfilment partners.

Once the order is handed over to the delivery partner, delivery is subject to the courier or logistics provider's process.

Customers should provide a complete and accurate delivery address and an active phone number.

4. Delivery Delays

Delivery may be delayed due to:

• Courier or logistics issues

• Supplier processing delays

• Weather conditions

• Public holidays

• Incorrect or incomplete address information

• Other circumstances beyond reasonable control

AHA Finds will assist customers with delivery-related issues whenever possible.